UgandaProtection
Applying for asylum in Uganda
Asylum and refugee status (Refugees Act 2006, Office of the Prime Minister)
In short
Uganda's asylum system is run by the Department of Refugees in the Office of the Prime Minister (OPM) under the Refugees Act 2006 and the Refugees Regulations 2010, with support from UNHCR. People who have entered Uganda and fear persecution or flee war can apply at a border checkpoint, in a settlement or reception centre, or in Kampala. Refugee status is decided by the Refugee Eligibility Committee, and all registration services are free.
checked 24 October 2026
Key facts
- Validity
- Asylum seeker attestation renewable after 3 months, then monthly until a decision
- Fee
- US$0Registration and all services by UNHCR and partners are free
- Processing time
- A decision from the REC may take 3 months or more
- Work
- Refugees and asylum seekers have the right to access employment opportunities
- Family
- Spouse and children under 18 apply with the principal applicant
- Where to apply
- Inside Uganda: border checkpoints, settlements and reception centres, or the Refugee Desk in Kampala
Who can seek asylum
According to UNHCR's information for Uganda, you can seek asylum once you have entered the country if you are afraid to return to your country of origin or previous residence because of your race, religion, nationality, political opinion, sex or membership of a particular social group, or if you flee war or events seriously disturbing public order there. The process starts on Ugandan territory; official sources describe no procedure at Ugandan embassies abroad.
Registering keeps you legal in Uganda, gives access to public services and assistance, and protects you from being returned while your claim is decided.
Where and how to apply
At a border checkpoint, contact the police officers and protection staff there, who explain how to register. In a settlement or reception centre, report directly to the OPM Settlement Commandant; a sub-committee of the Refugee Eligibility Committee interviews applicants in the settlement.
In Kampala, go to the Refugee Desk office at Plot 302 Sentema Road, Mengo, and inform the REC; you receive a card with a reference number. Take the card straight to the OPM, which stamps it and gives you a registration appointment. On that date all family members attend with their documents, such as passports, IDs and birth and marriage certificates; adults are registered individually and each household receives a Temporary Asylum Seeker Attestation with a file and case number. You are then given a date for the eligibility interview, where the REC asks about you, your family, why you left and why you cannot return.
- Approach the police and protection staff at the border, the OPM Settlement Commandant, or the Refugee Desk at Plot 302 Sentema Road, Mengo, Kampala.
- In Kampala, take the reference card to the OPM for an appointment.
- Attend registration with all family members and documents; receive the asylum seeker attestation.
- Attend the eligibility interview with the Refugee Eligibility Committee.
- Renew the attestation as required and wait for the decision through the OPM.
- If refused, file Form E with the Refugee Appeals Board within 30 days.
Waiting for a decision
The asylum seeker attestation is renewed after 3 months from issue and then every month until the REC decides. A decision, communicated through the OPM, may take 3 months or more. If refugee status is granted in Kampala, you can settle there and must register with the Local Council of your area, or the OPM may refer you to a settlement, with travel arranged by a partner organisation. In settlements, the OPM allocates a plot of land per family after recognition, with basic assistance such as food and non-food items.
Rights and duties
Under the Refugees Act, refugees and asylum seekers are entitled to identity documents (a refugee ID or asylum seeker certificate), protection from return, fair treatment without discrimination, freedom of movement in Uganda, access to education, health care and employment, and financial services including bank and mobile money accounts. Registered refugees can be issued a Convention Travel Document unless national security reasons prevent it.
In return, they must register with the OPM and undergo security screening, report changes in family composition, obey Ugandan law, stay out of political activity and pay taxes if they earn an income. Family members who may apply together are the spouse and children under 18; an unaccompanied child can apply alone, with age established by the OPM.
Appealing a refusal
If the REC rejects the claim, you may appeal to the Refugee Appeals Board within 30 days of receiving the notification letter; late appeals need a justification and may not be accepted. Fill in Form E, which is annexed to the Refugees Regulations 2010 and available from the OPM, UNHCR or the Norwegian Refugee Council, and send it to the Board's secretary through the OPM. The hearing date should be set within 14 days, the appeal resolved within 60 days of filing and a written decision issued within 14 days of the hearing. Judicial review in court is possible after the Board's decision.
Help and contacts
The inter-agency Feedback, Referral and Resolution Mechanism (FRRM) helpline is free on 0800 32 32 32. The OPM is at Plot 9-11 Apollo Kaggwa Road, Kampala, with a toll-free line on 0800 100 350. UNHCR's representation office is in Kololo, Kampala, with sub-offices in Adjumani, Arua and Mbarara. UNHCR stresses that all services by UNHCR and its partners, including registration, are free of charge.
Documents
Required documents
Other
- Refugee Desk reference card (Kampala) stamped by the OPM
Supporting documents (where they apply)
Identity
- Passports or ID documents of all family members, if available
Family
- Birth and marriage certificates and other family documents
Frequently asked questions
Can I apply for asylum at a Ugandan embassy?
Official sources describe applications only after arrival in Uganda: at border checkpoints, in settlements and reception centres, or in Kampala.
Do I have to pay anyone to register?
No. UNHCR states that all services by UNHCR and partners, including registration, are free. Complaints can be raised on the FRRM helpline, 0800 32 32 32.
Can asylum seekers work in Uganda?
Yes. UNHCR's summary of the Refugees Act lists access to employment opportunities among the rights of refugees and asylum seekers, along with the duty to pay taxes on income.
Must I live in a settlement?
Not necessarily. Refugees recognised in Kampala may settle there and register with their Local Council, or be referred to a settlement by the OPM. The OPM reports that about 91% of refugees live in settlements.
Official sources
- Office of the Prime Minister - Refugee Management (Department of Refugees, REC and Appeals Board secretariat)
- UNHCR Help Uganda - Asylum in Uganda (archived copy, 2026-06-18)
- UNHCR Help Uganda - Seeking asylum in Kampala and appeals (archived copy, 2026-06-15)
- UNHCR Help Uganda - Border checkpoints (archived copy, 2026-06-16)
- UNHCR Help Uganda - Settlement and reception centre (archived copy, 2026-03-11)
- UNHCR Help Uganda - Rights and responsibilities (archived copy, 2026-06-10)
- UNHCR Help Uganda - UNHCR in Uganda and contacts (archived copy, 2026-06-15)
Summarised from the official sources above. Rules, fees and processing times change: confirm with the embassy or the official portal before you apply.
Other visa types for Uganda
Visits and short stays
- Tourist visa Maximum stay: Single-entry visa: up to 3 months; East African Tourist Visa: 90 days in Uganda, Kenya and Rwanda
- Transit visa Maximum stay: 7 days
Business and self-employment
- Business visa Maximum stay: Single entry: up to 3 months; special pass: 3 months
- Investor visa Maximum stay: 6, 12, 24 or 36 months
Study and training
- Student visa Maximum stay: Student pass for 3, 6 or 12 months, renewable through the portal
Work
- Work visa Maximum stay: 6, 12, 24 or 36 months, as granted
Family
Residence
- Retirement visa Maximum stay: 6, 12, 24 or 36 months
- Permanent residence Maximum stay: 5 years, 10 years or life
Online travel permits
- e-Visa Maximum stay: Depends on the visa: up to 3 months (single entry), 90 days (East African Tourist Visa), 7 days (transit)